Our one-stop shop for stylish and functional pet accessories.

We offer a curated selection of high-quality products designed to enhance your pet's comfort and your convenience. From trendy travel gear to everyday essentials, we prioritize safety, durability, and style.
  • Free shipping on orders over $200 – Shop now

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  • Free and fast delivery when you need it

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Return and Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at khimpets@gmail.com. Please note that returns must be sent to the address provided to you upon request.

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items returned without a prior return request will not be accepted.

You can always contact us at khimpets@gmail.com for any return-related questions.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

Exceptions or Non-Returnable Items

Certain types of items cannot be returned, such as perishable goods (e.g., food). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please feel free to contact us if you have any questions or concerns about a specific item. Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

15-Day Cooling-Off Period in the European Union

Notwithstanding the above, if the merchandise is shipped to the European Union, you have the right to cancel or return your order within 15 days for any reason and without justification. As stated above, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know if the refund is approved. If approved, you will be automatically refunded to your original payment method within 10 business days.

Please remember that your bank or credit card company may take some time to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us at khimpets@gmail.com./policies/refund-policy

Privacy Policy

This privacy policy explains how KhimPets (the "Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on khimpets.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this privacy policy, "you," "your," and "yours" refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected in accordance with this privacy policy. Please read this privacy policy carefully.

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Modifications to this Privacy Policy

We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the revised privacy policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as detailed below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies you, relates to you, describes you, or may be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

The information you submit to us directly through our Services may include:

Contact information including your name, address, phone number, and email.

Order information including your name, billing address, shipping address, payment confirmation, email, and phone number.

Account information including your username, password, security questions, and other information used for account security purposes.

Customer service information including any information you choose to include in your communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you requested, with a view to executing the contract we have with you.

When you visit our Site, open or click on the emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be processed in accordance with this privacy policy. See also the section below, Website and Third-Party Links.

How We Use Your Personal Information

Provision of Products and Services. We use your personal information to provide the Services in order to fulfill the contract we have entered into with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating any returns and exchanges, as well as other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information as outlined in its privacy policy and consumer privacy policy.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) of the GDPR.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activities. If you choose to use the Services and create an account, you are responsible for ensuring the security of your account identification information. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, pursuant to Art. 6 (1) (f) of the GDPR.

Communicating with You and Improving the Services. We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide you with effective services, and maintain our business relationship with you under Art. 6 (1) (f) of the GDPR.

Cookies

Like many websites, we use cookies on our Site. For precise information about the cookies we use in operating our store with Shopify, visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), to perform analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.

Most browsers automatically accept cookies by default, but you can choose to configure your browser to remove or reject cookies through your browser controls. Please keep in mind that deleting or blocking cookies may impair your user experience and result in some Services not functioning properly, including certain features and general functionalities, or their unavailability. Additionally, blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you inform us of your preference via the GPC signal, we will treat this signal as a valid request to opt out of sharing or targeted advertising for the associated browser or device and, if we are able to associate the device sending the signal with a Shopify account, we will also apply this request to the account. To learn more about the Global Privacy Control, you can visit https://globalprivacycontrol.org/. In addition to the Global Privacy Control signal, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contractual purposes, legitimate purposes, and for other reasons subject to this privacy policy. This may include:

Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).

Business and marketing partners to provide you with services and send you advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you ask us to disclose or otherwise consent to our disclosing certain information to third parties, for example, to ship products to you or through your use of social media widgets or integrations with identifiers, with your consent.

With our affiliates or within our corporate group, in our legitimate interest to manage a successful business.

In the context of a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

In the past 12 months, the following categories of personal information and sensitive personal information about users for the purposes described above, in the sections "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Categories of Personal Information

Categories of Recipients

Identifiers such as name, email address, and phone number

Business and marketing partners

Commercial information such as records of products or services purchased

Business and marketing partners

Usage data

Business and marketing partners

User-Generated Content

The Services may allow you to post reviews about products and other user-generated content. If you choose to submit user-generated content in any public area of the Services, that content will be public and accessible to all.

We do not control who will have access to the information you choose to make available to others, and cannot guarantee that parties who have access to this information will respect your privacy or ensure its security. We are not responsible for the privacy or security of the information you make public, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.

Websites and Third-Party Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated sites or those we do not control, you should review their privacy and security policies, as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without any limitations on how we or a third party may use that information. The inclusion of such links does not imply approval of the content of those platforms or their owners or operators, except in situations outlined in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion. As of the effective date of this privacy policy, we do not actually know that we "share" or "sell" (as defined by applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Depending on your place of residence, you may have all or some of the rights listed below regarding your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in some cases deny your request as permitted by law.You may have the right to request access to the personal information we hold about you, including details regarding how we use and share your information.
You may have the right to request that we delete the personal information we retain about you.
You may have the right to request that we correct the personal information we hold about you.
You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.
You may have the right to request that we do not "sell" or "share" your personal information or to opt-out of the processing of your personal information for purposes deemed "targeted advertising," as defined in privacy laws. Please note that if you visit our Site while the Global Privacy Control opt-out preference signal is enabled, depending on where you are located, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser you are using to visit the Site.
You may have the right to request that we stop or restrict our processing of personal information.
When we rely on your consent to process your personal information, you may have the right to withdraw that consent.
You may have the right to appeal our decision if we refuse to process your request. You can do this by directly responding to our denial.
We may send you promotional emails that you can opt-out of receiving at any time using the unsubscribe option provided in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or the orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require them to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as soon as possible, as required by applicable law.

Complaints

If you have any complaints regarding how we handle your personal information, please contact us using the contact details provided below. If our response to your complaint does not satisfy you, depending on your location, you may have the right to appeal our decision by contacting us using the contact details provided below, or to file your complaint with your local data protection authority. For the EEA, you can find a list of the supervisory authorities responsible for data protection here.

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal information is also processed by employees and by service providers and third-party partners in those countries. If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any equivalent contract issued by the competent authority of the United Kingdom, as applicable, unless the data transfer is to a country deemed to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please call us or email us at khimpets@gmail.com or contact us at 6143779497. For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the data controller of your personal information.

Terms of Service

PRESENTATION
This website is operated by KhimPets. Throughout the site, the terms "we," "our," and "us" refer to KhimPets. KhimPets offers this website to you, the user, including all information, tools, and services available on this site, provided that you accept all the terms, conditions, policies, and notifications stated here. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including the Terms of Use and additional policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site or using it, you agree to be bound by these Terms of Service. If you do not agree to all the Terms of this agreement, you may not access the website or use the Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any tool or feature added to the current store is also subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website or access after the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS OF SERVICE
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and that you have given us your consent to allow any minor under your care to use this site. You may not use our products for any illegal or unauthorized purpose, and you may not, in the use of the service, violate the laws of your jurisdiction (including, but not limited to, copyright laws). You may not transmit any worms, viruses, or any code of a destructive nature. Failure to comply with or breach of any of the Terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, any use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission. The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION:
We are not responsible if the information made available on this site is not accurate, complete, or current. The content of this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the content of this site is at your own risk. This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES:
The prices of our products may change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Service.


SECTION 5 - PRODUCTS OR SERVICES (if applicable):
Some products or services may be available exclusively online on the website. These products or services may be available in limited quantities and can only be returned or exchanged according to our refund policy: https://admin.shopify.com/store/z018vr-cc/settings/legal/refund. We have made every effort to display as accurately as possible the colors and images of our products that appear in-store. We cannot guarantee that the display of colors on your computer screen will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or Service that we offer. All product descriptions or product pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any product or Service offer made on this site is void where prohibited. We do not guarantee that the quality of the products, services, information, or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION:
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event of a modification or cancellation of an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary. For more details, please see our refund policy: https://admin.shopify.com/store/z018vr-cc/settings/legal/refund

SECTION 7 – OPTIONAL TOOLS:
We may provide you with access to third-party tools that we do not monitor and over which we have no control. You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We will not be liable for your use of optional third-party tools. Any use by you of the optional tools offered on the site is entirely at your own risk, and you should ensure that you are familiar with and approve the terms on which the tools are provided by the relevant third-party providers. We may also, in the future, offer new Services and/or features through the website (including the availability of new tools and resources). These new features and/or Services will also be subject to these Terms of Service.


SECTION 8 - THIRD-PARTY LINKS:
Some content, products, and services available through our service may include items from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not guarantee and will have no liability for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party in question.

SECTION 9 - COMMENTS, FEEDBACK, AND OTHER USER SUBMISSIONS:
If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other documents, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium the comments you submit to us. We have no obligation (1) to maintain the confidentiality of the comments, (2) to pay compensation for the comments, or (3) to respond to the comments. We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, is illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property rights of any party or these Terms of Service. You acknowledge that your comments do not violate the rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You also agree that your comments do not contain defamatory or otherwise illegal, abusive, or obscene content, or any computer virus or other malware that could affect the operation of the Service or any related website in any way. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of the comments. You are solely responsible for the comments you make and their accuracy. We assume no responsibility for comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION:
The submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://admin.shopify.com/store/z018vr-cc/settings/legal/privacy

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS:
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct any error, inaccuracy, or omission and to modify or update the information or to cancel orders if any information in the Service or on any related website is inaccurate at any time and without notice (including after you have submitted your order). We are not obligated to update, amend, or clarify the information contained in the Service or on any related website, including, but not limited to, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES:
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to solicit others to perform or participate in illegal acts; (c) to violate any local, international, federal, provincial, or state regulation, rule, law, or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to import or transmit viruses or any other type of malicious code that will or may be used in a way that affects the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) for spam, phishing, pharming, pretexting, spidering, scraping, or any other similar purposes; (j) for obscene or immoral purposes; or (k) for interfering with or circumventing the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY:
We do not guarantee that the use of our Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel it at any time without notifying you. You expressly agree that the use or inability to use the Service is at your own risk. The Service and all products and Services provided to you through the Service are (unless expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. In no case shall KhimPets, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any product obtained through the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any error or omission in the content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or made available through the Service, even if advised of their possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the fullest extent permitted by law.

SECTION 14 - INDEMNIFICATION:
You agree to indemnify, defend, and hold harmless KhimPets and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by a third party due to your violation of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party, or arising from such violation.

SECTION 15 - SEVERABILITY:
If any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, without affecting the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION:
The obligations and responsibilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective until terminated by you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services, or when you cease using our site. If we determine that you have failed to comply with, or we suspect that you have not complied with, any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may therefore deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT:
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any operating policies or rules that we publish on this site or regarding the Service constitute the entire agreement and understanding between you and us. They govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, all prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW:
These Terms of Service and any separate agreement under which we provide you Services are governed by and construed in accordance with the laws of the United States.


SECTION 19 - MODIFICATIONS TO THE TERMS OF SERVICE:
You can view the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION:
Questions regarding the Terms of Service should be sent to us at khimpets@gmail.com. Our contact information is displayed below:
KhimPets

KhimPets@gmail.com

1877 College Park Dr

Columbus, OH

https://www.khimpets.com

Shipping Policy

At KhimPets, we are committed to providing you with a pleasant shopping experience, including reliable and fast shipping service. Here are our main shipping policies:

All orders are processed within 1 to 3 business days. You will receive an email confirmation once your order has shipped.

We offer several delivery options to meet your needs:

Once your order has shipped, you will receive a tracking number by email to track the status of your delivery.

If you encounter any issues with your order, please contact us at khimpets@gmail.com as soon as possible, and we will do our best to resolve the situation.

Please check our return policy for more information on returns and exchanges.

Thank you for trusting KhimPets for your dog and cat accessory needs. We appreciate your order and are committed to serving you to the best of our ability.

Contact

Trade name: KhimPets

Phone number: 6143779497

Email address: khimpets@gmail.com

Address: 1877 College Park Drive, Columbus OH 43209, United States

Testimonials

  • Julie M. – Proud owner of Luna"I ordered a harness for my dog Luna, and I’m thrilled! The quality is excellent, and she’s much more comfortable on walks. The delivery was fast, and the customer service was very responsive. A great find!"
  • Thomas L. – Rocky’s dad"I finally found a durable toy for Rocky, my bulldog who destroys everything! He loves it, and it actually lasts. I highly recommend it!"
  • Sophie & Max – Bella’s adoptive parents"We got a travel suitcase for Bella, and it’s perfect! Practical, sturdy, and comfortable—it has made traveling so much easier. We’re really happy with our purchase."Let me know if you need any changes! 😊